The Challenge: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a efficient implementation. Yet, difficulty, regular changes, and limited direction often result in a "user adoption challenge":

• User Confusion: Employees have trouble to operate new SAP screens or complete multi-step transactions, leading to frustration and increased reliance on technical support.


• Workarounds: Users ignore standard SAP processes, which results in data quality issues, compliance risks, and productivity loss.

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• Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they need help most.


• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.

The Approach: Contextual Help with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.